Shipping Policy

Last updated: October 20, 2026

Processing time

Orders ship within 2 business days of payment. Business days are Monday through Friday, excluding holidays. Our products are kept in stock. Custom orders are quoted separately and take longer, and we will let you know the timing before you commit.

Where we ship

We ship from New Jersey, USA to addresses in the contiguous United States, Alaska and Hawaii, Canada, the United Kingdom, European Union countries, Australia, New Zealand, Japan and Mexico. If your country is not offered at checkout, contact us and we will let you know whether we can help.

Shipping rates

Contiguous United States: flat rate of $12. Orders of $100 or more ship free.
Alaska and Hawaii: flat rate of $20. Free shipping does not apply to Alaska and Hawaii.
International: calculated at checkout based on your destination and the products in your cart. Free shipping does not apply to international orders.

Estimated transit time

These are typical carrier transit times after your order ships. They are estimates, not guarantees, and they do not include the 2 business day processing time.

Contiguous United States: typically 2 to 5 business days
Alaska and Hawaii: typically 4 to 8 business days
Canada: typically 1 to 3 weeks
United Kingdom, European Union, Australia, New Zealand, Japan and Mexico: typically 2 to 4 weeks

Delivery time depends on the carrier and your location. We are not responsible for carrier delays.

Sales tax

Sales tax is calculated at checkout where it applies.

International orders, duties and taxes

Customers are responsible for any customs duties, import taxes, VAT and fees charged by the destination country. These charges are not included in the order total and are usually collected by the carrier or customs authority on or before delivery. Customs delays are outside our control.

Order updates

We will email you when your order ships.

Shipping address

Please check your shipping address before you place your order. We are not responsible for orders shipped to an incorrect address entered at checkout. If you need to change an address, contact us as soon as possible, before the order ships.

Damaged or lost packages

If your order arrives damaged or does not arrive, email us at info@jomacfab.com with your order number, and photos if the package is damaged, and we will help sort it out.